Return & Cancellation
We believe in helping our customers as far as possible, and as a reflection of our gesture, we have a liberal cancellation & Return policy.
- Cancellations will be considered only if the request is made within 24 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to us and we have initiated the process of shipping your ordered products.
- We do not process cancellation of orders placed under the Same Day Delivery category.
- No cancellations are entertained for those products that our marketing team has obtained for special occasions like Pongal, Diwali, Dashera, etc. These are limited occasion offers and therefore cancellations are not possible.
- In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. Our Customer Service Team after looking into your complaint will take an appropriate decision.
- In case the customer is not satisfied with the quality / authenticity of the products purchased by him/her, product can be exchanged in case of Valid Reasons.
- The purchased product should be returned to us within 3 Days of the purchase at his/her own expense..
- Any FREE GIFTS given along with the original purchased product will also have to be returned.